At Luma Forme, we want you to be satisfied with your purchase.

Returns Eligibility

You may request a return if:

• The item is unused and in original condition

• The request is made within 14 days of delivery

• Original packaging is intact

Non-Returnable Items

• Items damaged due to misuse

• Products marked as final sale

• Items returned without original packaging

Return Process

1. Contact us at info@luma-forme.live with your order number

2. Our support team will provide return instructions

3. Once received and inspected, we will process your refund

Refunds

• Approved refunds will be issued to the original payment method

• Shipping costs are non-refundable unless the item is defective

• Refunds are processed within 7–10 business days